FAQ

The following three options are shown in your account dashboard:

Purchase: Once your account is created, you can choose the number of IMPORT Tokens you wish to purchase. An invoice is then issued containing the payment instructions. Payment is made by bank wire or Bitcoin.

Transfer: Transfer IMPORT Tokens to your CBAM declarants; a smart way to compensate your CBAM declarant at no cost.

Redeem: Technically, a declarant redeems, while entities without declarant status receive a refund for unused IMPORT Tokens. In all cases, a credit memo is created. This credit memo specifies the number of tokens to be redeemed and the bank details set in your account. Redeeming or refunding is in euro currency, not in Bitcoin.

Purchase
  - EUR to IMPORT Tokens.
  - Banking fees may apply.
  - Platform fee: 3.90%.

Transfer
  - Move IMPORT Tokens to CBAM declarant.
  - Platform fee: €0.

Redeem
  - IMPORT Tokens to EUR.
  - Banking fees may apply.
  - Platform fee: €0.

The minimum amount is 10 IMPORT Tokens, and the maximum is 1,000,000 (one million) IMPORT Tokens.

The minimum number that can be redeemed is 10 IMPORT Tokens. There is no maximum number of IMPORT Tokens that can be redeemed. Redemption is free of charge if it occurs no more than once within a 30-day period.

EU and non-EU entities can register for IMPORT Tokens. Consult the Terms of Use for excluded regions.

Reach out to your declarant to enquire. Their declarant ID is not visible on the Platform. You need to obtain it from them separately, together with their Customer ID.

It is not possible to transfer IMPORT Tokens to any entity outside the Platform. IMPORT Tokens are not cryptocurrencies and are not issued on any blockchain. You can transer your IMPORT Tokens solely to a declarant who has an account on the Platform.

Funds are securely held in a Dutch bank account, insulated from commercial activities.

IMPORT Token a not a stablecoin. There are however two characteristics it does have in common with a stable coin: Its fixed value, and its redeemability: holders can redeem (refund for non-declarants) their tokens for the underlying fiat currency using their account dashboard.

IMPORT Token purchases are subject to a 5-day lock-up period. During this time, these IMPORT tokens cannot be redeemed or transferred.

IMPORT Tokens expire five years after they are issued, unless they are used or redeemed before then. Once a token expires, it no longer has any value and disappears from the token holder’s account dashboard. The token holder is contacted well in advance and given sufficient time to redeem before expiration.